The short version: you can delete your Hoard Haulers account yourself in the app, or ask us by phone, text or email. We sign you out right away and remove your account within 30 days.
In the app
Residential (homes, apartments and rentals): open the app, tap Help at the bottom, then Delete my account, then Yes, delete my account.
Business accounts: open the app, tap More at the bottom, then Delete my account, then Yes, delete my account.
Staff accounts are closed by the Hoard Haulers office when someone leaves the team.
Without the app
Call or text (843) 861-8000 or email getquote@hoardhaulers.com with the subject “Delete my account” and the mobile number on your account. We’ll confirm by text before we delete anything.
What gets deleted
Your app sign-in, notification settings and saved devices — right away.
Your name, phone number, email, saved addresses, quote requests and photos you sent — within 30 days.
What we keep
Records of jobs you already paid for (date, amount and receipt) are kept for as long as tax and accounting law requires, then deleted. Jobs that are booked but not done yet are not cancelled automatically — tell us if you want those cancelled too.